Privacy Policy

Last updated: February 2026

1. Introduction

Drunks Store ("we", "our", "us") operates the mobile application and website at drunks.store. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, date of birth (for age verification)
  • Delivery Information: Delivery addresses, GPS location (when you allow it)
  • Order Information: Purchase history, payment method details (processed securely by Bank of Georgia)
  • Device Information: Device type, operating system, app version, push notification tokens
  • Usage Data: Pages visited, products viewed, search queries
  • Communication Data: Live chat messages with our support team

3. How We Use Your Information

  • Process and deliver your orders
  • Verify your age (18+ requirement for alcohol purchases)
  • Send order status updates and delivery notifications
  • Manage your loyalty program points and rewards
  • Process referral program rewards
  • Provide customer support via live chat
  • Improve our products and services
  • Send promotional offers (only with your consent)

4. Payment Security

We do not store your payment card details. All payments are processed securely through Bank of Georgia's payment gateway and Google Pay. Card information is handled directly by these payment processors in compliance with PCI DSS standards.

5. Data Sharing

We share your information only with:

  • Delivery Partners (Wolt): Delivery address and order details for fulfillment
  • Payment Processors (Bank of Georgia, Google Pay): Transaction processing
  • Google Services: Push notifications, maps, authentication

We do not sell your personal data to third parties.

6. Data Storage & Security

Your data is stored on secure servers located in Georgia. We use encryption, secure authentication (JWT tokens with HTTP-only cookies), and industry-standard security measures to protect your information.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of promotional communications
  • Request a copy of your data

You can delete your account at any time from Settings in the app. Account deletion is immediate and irreversible.

8. Push Notifications

With your permission, we send push notifications for order updates, chat messages, and promotional offers. You can disable notifications at any time through your device settings or the app.

9. Location Data

We request location access to detect your delivery address and verify delivery availability. Location data is used only for delivery purposes and is not tracked or stored continuously.

10. Age Restriction

Our service is restricted to users aged 18 and above. We verify age during registration and through age verification prompts. We do not knowingly collect data from minors.

11. Cookies & Local Storage

We use HTTP-only cookies for authentication and local storage for cart persistence, wishlist, and user preferences. These are essential for app functionality.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or requests: